FREQUENTLY ASKED QUESTIONS
WHERE IS YOUR OFFICE LOCATED?
I am located inside the office of Chiropractic & Muscle Therapy of Delaware, who has welcomed my practice into their space.
256 Chapman Road, Suite 102, Newark DE 19702
If you click on this link => LOCATION – you will be redirected to a map with my exact location.
Major Credit cards
Pre-pay online when scheduling your appointment through Massagebook.com
HOW LONG IS MY APPOINTMENT?
I give you the full amount of time that you schedule for. If you arrive late, your appointment length will be shortened to end at the time scheduled. This is to honor each client appointment following yours.
If your appointment is at 11:00 a.m., but you arrive at 11:07 a.m. it can still take about 5 minutes to check in, 3-5 minutes for you to get on the massage table, meaning it is 11:17 a.m. by the time I come back into the massage room to begin the service. This is 17 minutes into your service time. If you schedule for 60 minutes, then there is only 43 minutes left for your session.
It is recommended to arrive at least 10-15 minutes prior to your scheduled appointment. This will allow time for check in and to provide any updates to your file as necessary. I will ask at the beginning of each session if there are any updates to your file.
WHAT IS A NEW CLIENT INTAKE FORM, AND WHY DO I HAVE TO COMPLETE IT?
A new client intake form is a brief series of questions regarding your past and current medical history, medications, what you are seeking massage for (addressing an old injury, back/neck pain, etc.), and any treatments that you may have already experienced to address those issues.
This is a vital part of the intake process to ensure that the service you have scheduled for is appropriate for you or if I (the massage therapist) will need to adapt the service.
HOW TO PREPARE FOR YOUR APPOINTMENT:
Wear comfortable clothing.
I recommend using the bathroom before your appointment begins.
Please silence your phone. If you are expecting an important call, please be sure to notify the massage therapist at the start of the appointment.
You are welcome to arrive 5-7 minutes prior to appointment in order to give yourself time to check in and get on the massage table.
Give yourself another 5 minutes at the end of the session in order to get off of the massage table and to check out.
If it is your 1st appointment with me, there are 15 minutes added to your scheduled time. This is reserved in order to review the new client intake forms with you. This means that your appointment will end 15 minutes later.
If you have access to a printer, be sure to print, complete, and have the forms ready upon your arrival.
If you do NOT have access to a printer, please schedule enough extra time prior to your appointment in order to complete a printed copy here.
If you are a returning client - it is important to make note of any medical or contact information in order to keep your file up to date.
WHAT PREVENTATIVE MEASURES THAT YOU ARE TAKING REGARDING COVID-19?
Staff hands are washed before and immediately after every massage therapy session.
Hand sanitizer is available upon entry.
The space is disinfected before & after every session.
Linens are changed after every client session.
The massage therapist wears a face mask throughout the entire massage therapy session.
There is a medical grade air purifier in the room filtering the air 24/7.
Please refer to the policy regarding sickness.
As I work hard to keep you safe, please keep me safe.
WHAT DISCOUNTS DO YOU OFFER?
The following discounts are offered and are applicable to regular priced services:
$10 off for
Military (must present military/veteran ID)
Healthcare Workers (must present work badge)
School Employees (must present work badge)
School Bus Transportation Employees (must present work badge)
WHAT IS A SERIES?
A series is purchasing multiple services at a discounted rate of the total price. This option is a pre-paid purchase.
Check out the booking page to view series options and complete booking.
DO YOU OFFER MASSAGE THERAPY FOR EVENTS LIKE TEACHER APPRECIATION WEEK, SPORTS TOURNAMENTS FOR ATHLETES (SPORTS MASSAGE), ETC.
Yes, I accept bookings to travel on-site for events like Teacher Appreciation week, etc.
Please contact me directly to discuss details.