You must be 18+ years of age to make an appointment. If you are less than 18 years old, then a legal guardian must contact me directly for further information.
DEPOSIT REQUIRED - 1ST TIME CLIENTS
A 20% deposit of the total price will be required to book a massage therapy session, for new clients. Due to a noticeable number of no call/no shows, I have decided to begin this policy.
RESPECT MASSAGE, ZERO TOLERANCE
This is a professional practice with the highest ethical boundaries. There is zero tolerance for inappropriate behavior. Inappropriate behavior will lead to dismissal from the practice.
Appointment times are as scheduled and cannot extend beyond the stated time to accommodate late arrivals. This is to respect the time of each appointment scheduled after yours and to respect my time as well. If your service time is shortened due to tardiness, then you will still be expected to pay the full price of the service.
If you are running late, please notify me as soon as possible so that I know that you are coming to your appointment.
After 15 minutes with no notice, your appointment is considered a no call/no show. No call/No shows will follow the Cancellation policy.
If you are unfamiliar with where my office is located, you can find a link with a map on my page under the “Contact” section. You can also contact me directly at 302.709.1986.
A 24-hour notice is required for cancellation of an appointment.
If it is within the 24 hours:
For the 1st time: “please remember to give a 24 hour notice”.
For the 2nd time: you will be charged 50% of the total service fee, which will need to be paid prior to your next visit.
For the 3rd time: you will be charged 50 % of the total service fee, which will need to be paid prior to your next visit.
For the 4th time: you will be charged in full for total service fee and you will be dismissed from my practice.
Massage & Bodywork is not appropriate care for infectious or contagious illness. Please cancel your appointment as soon as you are aware of an infectious disease or medical condition.
If it is within a 24 hour notice period, the cancellation fee may be waived.
Emergencies happen, but I do value communication.
If an emergency shall arise, please contact me to discuss cancelling or rescheduling